EXPERIENCE OVERVIEW

With electric vehicles becoming the new norm, we aim to reinterpret Subaru messaging by looking through the lens of the mid-funnel shopping process and demand generation to optimize the vehicle selling page and website shopping experience.

Project Goals

Explore consumer expectations for an electric vehicle online shopping experience through user research in three markets

Understand motivations and contributing factors surrounding the purchase of an electric vehicle

Aid consumers in finding the right Subaru vehicle while also providing education on electric vehicle options with a quiz entitled “Help me find the right Subaru.”